مجموعة ألوا الوردية

- Customers are required to inform SILKYLICIOUS of any defective items within 48 hours of receiving the shipment. Failure to do so will be considered as acceptance that the product was received in good condition.

Exchanges are permitted only for items that are defective or not as described. The item must be returned within 7 days in its original condition: unworn, unwashed, undamaged, and with the original tags attached.

Returns are allowed only for items that are defective or not as described. The item must be returned within 7 days in its original condition: unworn, unwashed, undamaged, and with the original tags attached.

- Delivery fee will be calculated and deducted from the refund amount.

- Refunds will be issued to the same credit/debit card used for the original online purchase. If the payment was made via COD (Cash or Card on delivery), the refund will be provided as a store credits.

- Sale items are not permitted for refunds and exchange will be acceptable within 72 hours from the time of purchase.

- Cancelation is not allowed. Once the order is placed, cancellation will not be accepted.

- Don’t hesitate to contact us at contact@silkylicious.com.

- All customers are important to us, we are always responsive. We will help you regarding any concerns.

Here is your Care guide

• Avoid contact with water, perfumes, and oils on the fabric.
• Be mindful when pairing with light-colored accessories (such as handbags), as deep silk shades may transfer with friction.
• Store your abaya in a cool, dry place, away from direct sunlight.